Amsterdam IT & Security Manager (Hands-on)

We are looking for a hands-on and responsible IT & Security Manager who combines technical expertise with a strong sense of ownership. In this role, you will be the key person for both IT infrastructure management and information security (EASA Part-IS compliance) within JetSupport. You will operate across our three stations, ensuring reliable IT operations while safeguarding our systems and data in line with aviation regulatory requirements.

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Key Responsibilities

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Information Security & Compliance (EASA Part-IS):

• Act as the Information Security Manager for Part-IS compliance.
• Own and implement EASA Part-IS compliance and support NIS2 readiness. 
• Design, implement, and maintain ISMS (Information Security Management System). 
• Develop, implement, and monitor information security policies and procedures. 
• Translate regulatory requirements into practical controls.
• Conduct and maintain risk assessments and risk register.
• Ensure audit readiness and act as main contact for regulators and auditors.
• Coordinate and follow up on penetration tests and security assessments.
• Implement and maintain security controls (M365, endpoints, network).
• Lead incident response and ensure proper follow-up.

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IT Operations (Run & Maintain):

• Manage and maintain the full IT/ICT infrastructure (networks, systems, endpoints, cloud). 
• Ensure high availability and performance of all systems.
• Provide hands-on support and resolve technical issues. 
• Monitor systems health and proactively prevent disruptions.
• Manage lifecycle of hardware, software, and infrastructure. 
• Actively advice the Management Team on IT/ICT strategy. 
• IT Strategy & Governance:
  
  1. Define and drive the IT and security roadmap
  2. Align IT solutions with business needs and operational requirements
  3. Advise management on risks, priorities, and investments
  4. Ensure security-by-design in all IT initiatives
• Financial & Vendor Management
  
  1. Manage IT budget and ensure cost control
  2. Optimize spending on licenses, infrastructure, and external services
  3. Select, manage, and evaluate IT and security vendors
  4. Ensure cost-effective and scalable IT solutions

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Key Profile Characteristics

• Strong hands-on IT engineering background.
• Solid understanding of information security principles and frameworks.
• Experience with Microsoft 365, Azure, Intune, and modern workplace environments.
• Familiarity with ISO 27001 / ISMS concepts.
• Ability to operate independently and take full ownership.
• Capable of balancing operations, security, and cost considerations.

Strong communication skills towards both technical teams and management.

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